All Systems Operational
[NPP] Third party network ? Operational
90 days ago
99.26 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Bank connections Operational
90 days ago
100.0 % uptime
Today
User interface Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 17, 2021

No incidents reported today.

May 16, 2021

No incidents reported.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021
Resolved - This incident has now been resolved.

Incident Start Date/time: 11/05/2021 12:37pm AEST
Incident End Date/time: 11/05/2021 3:15pm AEST
May 11, 16:06 AEST
Update - We are continuing to investigate this issue.
May 11, 14:06 AEST
Investigating - Institution: CBA
Impact: NPP payments to CBA accounts have been suspended.

CBA Commonwealth Bank of Australia has reported an issue for NPP Payments affecting both Inbound and outbound processing. CBA have self-suspended to minimise impact.

Incident Start Date/time: 11/05/2021 12:37 AEST
Incident End Date/time: TBC

Please ensure that your Operations and Customer Support teams are aware of the ongoing incident.
May 11, 14:05 AEST
May 10, 2021

No incidents reported.

May 9, 2021
Completed - The scheduled maintenance has been completed.
May 9, 12:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 05:00 AEST
Scheduled - Institution: CitiBank
Impact: Full outage - All NPP payments to Citibank BSBs will be affected

Citibank have advised that they will be performing enterprise wide maintenance activities on Sunday 9 May 2021 requiring a full outage. This will impact both inbound and outbound NPP payments.

Duration: 7 hours

NOTE: times are approximate and may vary if required activities complete sooner, or take longer.

Please ensure that your Operations and Customer Support teams are aware of this planned activity.
May 4, 10:27 AEST
May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.