In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 02:06 AEDT
Scheduled - Institution: Citibank
Impact: NPP payments to Citibank BSBs

Citibank have advised that they will be performing maintanence activities on Sunday 7 March 2021 requiring a full outage. This will impact both inbound and outbound NPP payments.

Change Window
Start: 7 March 2021 @ 02:00am AEDT
End: 7 March 2021 @ 07:00am AEDT
Duration: 5 hours

Should an issue occur, this window is subject to change. Please ensure that your Operations and Customer Support teams are aware of the planned activity on Sunday 7 March 2021.
[NPP] Third party network ? Under Maintenance
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Bank connections Operational
90 days ago
100.0 % uptime
Today
User interface Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 7, 2021

Unresolved incident: NPP Service Notification - Citibank Planned Maintanence.

Mar 6, 2021
Completed - The scheduled maintenance has been completed.
Mar 6, 05:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 02:00 AEDT
Scheduled - Duration: 3.5 hours

CBA have advised that they will be performing enterprise wide maintanence activities on Saturday 6 March 2021. All inbound payments to CBA will be processed as normal however there may be delays in posting to the creditor account.

NOTE: times are approximate and may vary if required activities complete sooner, or take longer.

Please ensure that your Operations and Customer Support teams are aware of the planned activity on Saturday 6 March 2021.
Mar 3, 09:07 AEDT
Mar 5, 2021
Resolved - ANZ have advised that the issue affecting both inbound and outbound payments has been resolved.

Incident Start Date/time: 5/03/2021 @ 9:00pm AEDT approximately

Incident End Date/time: 5/03/2021 @ 9:20pm AEDT approximately
Mar 5, 22:40 AEDT
Investigating - Institution experiencing difficulty: ANZ

Incident Start Date/time: 5/03/2021 @ 9:00pm AEDT approximately
Incident End Date/time: TBC

ANZ have advised us that they are experiencing an issue affecting both inbound and outbound payments.

A further update will be provided once more information is obtained from ANZ. Please ensure that your Operations and Customer Support teams are aware of the ongoing incident.
Mar 5, 22:31 AEDT
Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021
Resolved - The Reserve Bank of Australia has successfully completed the urgent Fast Settlement Service Production environment maintenance.

While the service is now stable and fully operational, heightened monitoring will remain in place overnight and tomorrow.
Mar 1, 19:04 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 1, 18:13 AEDT
Identified - Notifying participant: NPPA
Institution experiencing difficulty: RBA

Incident 1: 10:20 - 10:45
Incident 2: 12:03 - 12:08

The RBA have advised us of an issue affecting the Fast Settlement Service. Settlement processing is not currently impacted but the RBA will be undertaking urgent environment maintenance. The maintenance work will commence at 15:45 and will take around two hours to complete.

No service impact is expected, although Settlement Request retries may occur during the maintenance period.
Mar 1, 16:28 AEDT
Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.